lnq22 Privacy Policy: How We Handle Your Account Data
lnq22 collects and uses your information only to operate your wallet, process transactions through Nagad, Rocket and bKash, and keep your sessions secure. Access to this platform and the rights described here depend on your local law and eligible region.
Account data protected
Nagad & Rocket transactions covered
Bangladesh-eligible users
Your rights, clearly stated
POLICY SCOPE NOTICE
What This Policy Covers and Why It Matters
This Privacy Policy describes how we collect, use, store and share information when you access lnq22, create an account, make a deposit or withdrawal through Nagad, Rocket or bKash, or contact our support team. It applies to activity conducted through the lnq22 website and any linked account tools available to you in your eligible region under applicable local law. We collect information you give us directly — such as your name, contact details and wallet identifiers when you register or verify your account — and information generated by your use of the platform, including session data, device type, browser behaviour and transaction records tied to your Nagad, Rocket or bKash wallet. We also receive technical signals such as IP address and login timestamps that help us detect unusual access and keep your account secure. Third-party payment processors that handle Nagad, Rocket and bKash transfers operate under their own privacy terms; our collection covers only what flows through your lnq22 account record. This policy does not apply to external websites linked from our pages. Jurisdiction over personal data and your rights under this policy depends on the laws of your location and your eligibility to use the platform in your region.
Nagad wallet activity
Rocket transfer records
bKash deposit history
Account verification data
INSIDE VS OUTSIDE
Where This Policy Applies
Understanding the boundaries of this policy helps you know which data practices are ours and which belong to third parties.
Account Access
When you log in, register or update your profile on lnq22, all data you submit — contact details, device session, login time — falls under this policy. We use it only to operate and secure your account.
Wallet Transactions
Deposits and withdrawals processed through Nagad, Rocket or bKash create transaction records on your lnq22 account. Our policy covers those records. The payment provider's own terms govern what happens on their side of the transfer.
Site Content
Pages, game lobby content, promotional notices and support articles you browse on lnq22 are covered. We record which sections you visit so we can improve the experience, not to build advertising profiles.
Third-Party Services
External links, payment gateways, game content studios and any service operating outside the lnq22 domain are not covered by this policy. Check those providers' own privacy documents for how they handle your data.
YOUR ACCOUNT CHOICES
Actions You Can Take Under This Policy
You have practical choices about the data we hold on your account. To review the personal information tied to your lnq22 account, open the account settings page and look at the profile and verification sections — those fields show what we currently hold. If something is incorrect, you can update most details directly from account settings; for fields locked after verification, raise a correction request through the support channel. If you want to understand why a specific piece of data was collected or how long we keep it, send a written query to our support team with your registered contact detail. Requests to close your account and remove data where local law permits are handled the same way — through support, with identity confirmation. We aim to respond to data queries within a reasonable timeframe, though the exact window depends on the volume and complexity of the request. Your rights under this policy remain subject to applicable local law and the eligibility conditions for your region.
Review Your Records
Log in and open account settings to see the profile, verification and transaction data we hold. Most fields are visible there without needing to contact support.
Correct Account Details
Update editable fields directly in account settings. For locked verification fields, submit a correction request through the published support route with supporting information.
Raise a Data Query
Send a written request via our support channel naming the specific data point you want explained. Include your registered contact detail so we can locate your account record.
Request Account Closure
Account removal requests are handled through support, subject to identity confirmation and applicable local law. Open a support ticket and follow the steps shown there.
POLICY CONTACT ROUTES
How to Reach Us About This Policy
For any question about how your data is handled, use the routes our team actively monitors. We do not publish operating hours or response time commitments, but each channel below is connected to the same account support team.
Live Chat
Open the chat widget from any page on lnq22 to ask a privacy question or request help with your account data in real time.
Support Ticket
Submit a written request through the support ticket form for data correction, account closure or any formal data query that needs a documented response.
Account Settings
Many data review and correction actions are self-serve. Check your account settings page first — profile, verification and transaction sections are visible after you log in.
HOW WE PROTECT DATA
Our Data Handling Practices
These are the specific practices that shape how your information moves through lnq22 and what we do to keep it accurate and contained.
Cookies and Session Data
We use cookies to keep your session active, remember your language preference and understand which sections of the lobby you visit. You can adjust cookie settings through your browser. We do not use cookies to build third-party advertising profiles.
Data Retention
We keep account and transaction records for as long as your account is active and for the period required by applicable regulations. When an account is closed, we remove or anonymise records as local law allows.
Account Security
Login activity is monitored for unusual patterns. If access from an unrecognised device is detected, your account may be flagged for verification. You can review recent login records from account settings.
Policy Change Notification
If this policy changes in a way that affects your rights or how we use your data, we will post an updated version at this address. Continuing to use the platform after the update date means you have seen the revised policy.
PRIVACY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These questions come up most often when account holders want to understand their data rights on lnq22.
What personal information does lnq22 collect when I register?
We collect the details you submit during registration — name, contact information and wallet identifiers such as your Nagad or Rocket number — plus device and session data generated when you access the site. We collect only what is needed to operate and secure your account.
Does lnq22 share my data with third parties?
We share data with payment processors handling your Nagad, Rocket and bKash transactions. Those processors operate under their own privacy terms. We do not sell your personal data to advertisers or unrelated third parties.
How do I see what data lnq22 holds about me?
Log in and open your account settings page. The profile and verification sections show the personal details on file. Transaction history is available in the wallet section. For anything not visible there, submit a request through the support ticket channel.
Can I ask lnq22 to correct or delete my data?
Yes. Editable fields can be updated directly in account settings. Locked fields after verification require a correction request through support. Account closure and data removal requests are also handled through support, subject to your local law and eligibility status.
How long does lnq22 keep my account data?
We keep records while your account is active and for any period required by applicable regulations in your eligible region. After an account is closed, data is removed or anonymised to the extent local law permits.
Who do I contact if I have a question about this policy?
Use the live chat widget or submit a support ticket from the lnq22 site. Include your registered contact detail and a clear description of your query. Our support team handles privacy questions through the same channels as account help.